Successful product launches
Today, the pace of news is limited only by the speed of light. The new media incorporates far fewer product outlets; rather, it is made up of a reduced number of slimmed-down (books, magazines, etc.) and an excessive number of specialist writers (on shared online pages). Getting“ink” might be easier, but surprisingly, getting attention has become very very hard. And the attention you do get is forgotten within minutes as the constant flow of even “newer news” pushes your announcement out of the total (of everything or everyone) mindshare.
New tactics are required to get the notice you deserve. So here are some steps for a successful launch in these fickle times:
- Start early. Don’t expect reporters to write about you when you want. Get a head start and begin preparing long before you plan to launch. A rolling launch is a great way to keep the conversation going. Start your outreach activities 6-8 weeks before the official launch date and then keep the news going up to, and beyond the official launch date. The steps below describe how to do this.
- Make the product or service available to important influencers as a first step. Influencers can be friendly customers, prospects, or even bloggers who have a sizable online presence. Encourage these people to use your product or service and then write review articles or posts. These folks are also great resources to talk to analysts about your offering pre-launch.
- Brief industry analysts during this early phase as well. Scheduling calls with these folks take time to do this early. Invest the time to write compelling briefing requests. These guys are busy, so you will want to make sure your meeting request clearly states why it is worth their time to hear about your offering.
- Seed the social space with “leaks.” Target people who are naturally eager to learn about your offering. For example, ‘coming soon’ tweets and ‘leaked’ photos of your product create an aura of intrigue that builds interest. Apple is a master of this technique.
- Don’t expect a “big bang” release unless your product or service is truly revolutionary or if you are Microsoft or Apple. Unless you have a massive launch event planned, the official launch date should only signify the day your product is actually available.
- Keep the release rolling. You don’t know when reporters will have time to write, so give them some opportunity to write about the offering after the official launch date. Continue to produce fresh news like announcements concerning novel uses of the product, customer stories, details about how the offering provides a return on investment (ROI) to customers, etc.
- Do something unusual during the release cycle. Some examples include creating a funny video, doing a stunt centered around an industry event, publishing a survey that supports the value of your product, or creating an interesting infographic that describes the need for your product. As an example, for a recent product launch, I created a mock public service announcement (PSA) website that warned of the ‘dangers’ of using our new mobile product while walking. The irony created an enormous buzz around the launch and even led to a huge spike in free product downloads. You can check it out here.
- Get partners involved. Channel and marketing partners who have a financial stake in the success of the launch are natural allies. The more people that are talking about the release, the better chances it will get a pickup.
- Make it easy for people to learn more about your product with free trials, downloads, product videos, and demos.
- Ignore the elements of the launch that do not drive business. Unless your offering appeals to a mass consumer audience, don’t focus on the number of Facebook likes and Twitter followers you collect. Rather, use these social channels for more meaningful engagement. See who is talking about your offering online and then make contact with them. See how these folks can help you further promote your offering within their social circles.
A successful new product launch does not take a research, planning, and costly skilled marketing team. You can put this together yourself with the right information. The product must satisfy a person’s (who uses a product or service) needs and provide an emotional connection through its promise and brand. Businesses often make the mistake of presenting new products to people without (good) enough research or (related to a plan to reach a goal) planning. Today‘s intelligent people (who use a product or service) demand products that make happy (by meeting a need or reaching a goal) them on many levels including quality, price, status, and function. Prepare a new product launch (success plan(s)/way(s) of reaching goals) for the best chance of success with your new product.
Here are some links that we pulled together for your reference:
Purpose of a product start
The first (or most important) purpose of a product start is business growth. Businesses must master the idea and process of a product launch to enable growth through successfully introducing new products into the market. Product launches build sales and money/money
income through (the act of something getting bigger, wider, etc.) of the customer base. By
introducing new products, a business can target (before that/before now) untapped customer
markets. The resulting growth allows businesses to hire added/more sales and support staff.
New Product Launch Checklist
Marketing and Sales
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